General Returns Policy
Applicable products are returnable within the applicable return window if you've received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page .
Return will be processed only if:
- it is determined that the product was not damaged while in your possession;
- the product is not different from what was shipped to you;
- the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein).
Return not Eligible if:
- Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.
7 Days Replacement only
This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Please keep the item in its original condition. We may contact you to ascertain the damage or defect in the product prior to issuing replacement.
A refund will be initiated for your returned or cancelled orders, once the returned package is received by D C IMPEXX
Bank account for Refund
If you wish to receive the refund in your bank account, make sure to add/update the correct bank account details for refunds to be successfully processed.
